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Airline alliances and service quality

Datos del evento
Categoría:Conferencias
Organismo:Universidad de Murcia
Unidad:Departamento de Fundamentos de Análisis Económico
Descripción:

Dentro del Seminario Investigación del Departamento de Fundamentos de Análisis Económico, el viernes  31 de mayo de 2019, a las 12:30, se presenta en la sala  B2/02 Tino Martinez Gallur, a cargo del  ponente  Ricardo Flores-Fillol, de la Universidad Rovira i Virgili, el seminario que lleva por título:

Airline alliances and service quality

 

Abstract

 

 

 

Convenient scheduling, characterized by adequate flight frequency, is the main quality attribute for airline services. However, the effect of airline alliances on this important dimension of service quality has received almost no attention in the literature. This paper fills this gap by providing such an analysis in a model where flight frequency affects schedule delay and connecting layover time. While an alliance raises service quality when layover time has zero cost, the reverse occurs when layover time is costly. The source of this surprising result is that costly layovers eliminate the additive structure of the full trip price, which consists of the sum of the subfares plus the weighted sum of the reciprocal flight frequencies when layover cost is zero. The paper also shows that nonaligned carriers adjust frequencies to suit passenger preferences in business and leisure markets, while an alliance is less responsive to such preference differences. With hub-airport congestion, greater internalization by allied carriers tends to reduce frequency, but this force is not enough to overturn the positive alliance effect in the low-cost layover case.

 

Fecha inicio:31-05-2019
Fecha fin:31-05-2019
Lugar:Sala B2/02 Tino Martinez Gallur, Facultad de Economía y Empresa
Horario:12.30 h
Datos de contacto
Persona:MIGUEL ANGEL MONEDERO MAIQUEZ
Correo:miguelamm@um.es
Datos de publicacion
Ficheros AdjuntosCartel de la conferencia